Job Description

Simbioza Inc. is seeking a Patient Navigator to support patients across Florida with care coordination, follow-ups, and healthcare system navigation. This is a part-time, telecommute / work-from-home position for candidates who reside in Florida and have completed recognized patient navigation or care coordination training.

This role works closely with patients and care teams to improve access to care, reduce barriers, and support patients enrolled in Medicare and Medicaid programs. The Patient Navigator operates under the supervision of a Nurse Practitioner and supports Medicare-billable care management activities. 

Key Responsibilities

• Support patients with care coordination, referrals, and follow-up needs

• Assist with Medicare and Medicaid eligibility, benefits, and navigation questions

• Conduct patient outreach and ongoing follow-ups

• Provide clear education to patients regarding care plans and next steps

• Coordinate with providers, clinics, and community resources

• Document care coordination activities in the EHR

• Communicate with patients via phone, email, and telehealth

• Maintain HIPAA compliance and patient confidentiality

Required Qualifications

Please apply only if you meet the criteria below:

• Completion of a recognized patient navigation or care coordination training program, such as:

  • Healthcare Navigator Specialist Certificate (e.g., Eastern Florida State College or equivalent), or

  • Susan G. Komen Navigation Nation training, or

  • Comparable formal navigation or care coordination education

• At least 1 year of experience in patient navigation, care coordination, or a related healthcare role

• Working knowledge of Medicare and Medicaid

• High school diploma or GED

• Comfort using EHR systems and digital communication tools

• Strong organizational and communication skills

• Ability to work independently in a remote environment

• Must reside in Florida and be authorized to work in the United States

Preferred Qualifications

• Experience supporting NP-led or physician-led care teams

• Experience working with vulnerable or underserved patient populations

Schedule & Compensation

• Part-time, hourly role

• Flexible schedule

• Compensation based on experience and training

Additional Information

• Level II background check required

• Telecommute / work-from-home role supporting Florida-based patients